The reason you see this error is because the phone number or email that you’re trying to add is associated with another account.Īlthough you may have never linked the phone number with an account, the person who had your phone number before you, may have. Choose a different alias” error, Microsoft won’t let you move forward. If you tried updating your phone number and receive a “ This alias cannot be added to your account. You’ll be asked to verify the email address deletion by clicking Remove again. If you want to remove an email address, choose which one you want to delete and click Remove.

You can either create an Outlook email or associate an existing email with your Outlook account.

You’ll be redirected to an Add Alias page.

If you want to add an email, click Add email.

You’ll be redirected to your Microsoft Account Info page, It doesn’t matter whether it’s the primary address or not.

Choose an email address associated with the account.

Proceed to the Contact Info tab by repeating the steps outlined above.

You can then click Make Primary to confirm it as the primary number associated with your account.

Your number will now be set to your account.Īlternatively, you could also enter a new number without deleting the old one.

When received, enter the verification code.

Enter a new number that you want for your account.

Select the phone number you want to change, then click Remove.

On this new page, click Edit account info.

On the dropdown menu, choose My Profile.

Click on your profile icon in the upper right corner of the screen to open Account Manager.

If you wish to edit your phone number in Outlook, then you’ll edit it in your Microsoft Account profiles. The Outlook email service is directly connected to your Microsoft account. In this article, we’ll teach you how to change your phone number easily, and manage your profile information.

Change outlook identity 2016